The answer to your first question is, sadly, "Who knows?" Depends who your gate agent is that day, I guess - which is ridiculous. And it SHOULD make us mad. Want to let them know about it? Go sign the petition to United - there's a link to a petition, now on new post, which is what I get for using links I pulled this weekend.
![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
no subject
Date: 2009-04-23 01:59 pm (UTC)